| Position Description | Project Manager – National Accounts
Who you’ll work with:
Join the powerhouse electrical distributor in the construction industry! At Loeb Electric, we’re more than just a distributor—we are the driving force that keeps innovation illuminated and businesses powered. We pride ourselves on being dedicated to our values:
- People: Encouraging the success of our people.
- Trust: Building relationships among ourselves, customers , vendors & other partners.
- Commitment: Continuously striving to deliver high-quality, measurable results.
- Innovation: Providing ideas & solutions for our customers.
What we’re looking for:
The Project Manager is responsible for the full execution of assigned projects within National Key Accounts. This role ensures project milestones are completed on time, within budget, and to customer expectations. The Project Manager will operate with high independence, providing direction to coordinators/support staff, mentoring junior team members, and serving as a key customer-facing representative. Success in this role requires self-direction, organizational excellence, and a strong ability to balance detail-driven execution with professional communication.
What you will be doing as a key player on our dynamic team:
Project Management & Execution
- Lead assigned projects from planning through completion, including forecasting, scheduling, risk management, and financial reconciliation.
- Partner with Sr. Program Manager and National Account Executive to develop comprehensive project plans, including scope, objectives, timelines, and budgets.
- Manage project scope, timeline, and budget, adjusting as needed to accommodate changes.
- Monitor project progress and proactively address issues or risks.
- Handle critical operational tasks directly, including updating project schedules, entering and maintaining accurate data in systems, verifying order details, and tracking shipments to ensure timely delivery.
- Implement risk management strategies to ensure successful outcomes.
- Conduct regular project reviews and post-project evaluations to assess performance and identify improvement opportunities.
- Ensure project deliverables meet quality standards and client expectations.
Communication & Stakeholder Engagement
- Serve as the point of contact for project-related communication with assigned customers.
- Manage customer expectations in a high-volume, fast-paced environment, maintaining professionalism and urgency when addressing escalations.
- Lead customer calls, provide proactive updates, and resolve escalations professionally.
- Communicate project status updates to internal and external stakeholders.
- Generate weekly reports aligned to project objectives.
Team Leadership & Collaboration
- Provide direction and mentorship to Project Coordinators and Support Specialists.
- Set priorities, review work quality, and escalate performance challenges as needed.
- Coordinate project resources, including team members, vendors, and stakeholders.
- Facilitate effective team collaboration and decision-making throughout the project lifecycle.
- Foster a positive and productive work environment that encourages innovation and continuous improvement.
- Support development of project resources to improve efficiency and best practice adoption.
Cross-Functional & External Collaboration
- Partner with purchasing, logistics, sales, and vendors to align schedules and forecast material needs.
- Collaborate with internal teams to align timing, inventory, and storage with customer requirements.
- Work with external stakeholders to ensure project timelines are met and deliverables are fulfilled.
Process & Quality Improvement
- Identify and recommend enhancements to workflows, reporting, and execution strategies.
- Maintain and update program job aids, standard operating procedures, and reference documents.
- Ensure data used in project planning, execution, and reporting is accurate and current.
Technology & Data Management
- Utilize internal platforms (Epicor Eclipse, Smartsheet, Groove, customer portals, etc.) to manage data, reporting, and communication.
- Capture and analyze project data using internal and external technologies.
Professionalism & Customer Focus
- Demonstrate a strong work ethic, proactive communication, and superior customer service.
- Uphold and strengthen Loeb Electric's reputation through consistent professionalism and customer advocacy.
Core Competencies
- Self-directed and accountable; takes initiative without waiting for direction.
- Highly organized and detail-oriented, ensuring flawless execution.
- Enjoys mentoring and guiding junior team members.
- Demonstrates strong professional presence and confidently represents Loeb with customers and vendors.
- Thinks critically and proactively solves problems.
- Remains composed and effective under pressure, navigating competing priorities and customer escalations with confidence.
- Maintains a customer-obsessed mindset by anticipating needs and resolving issues with urgency.
- Exhibits a strong work ethic and is reliable, dependable, and results-driven.
- Comfortable with technology and open to adapting as tools evolve.
- Embraces a continuous improvement mindset by proactively seeking efficiency and better ways of working, while honoring customer-specific requirements.
EEO and Accommodations
Loeb Electric is an equal opportunity employer committed to fostering an inclusive, diverse, and equitable workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
Loeb Electric also considers qualified applicants with criminal histories in accordance with legal requirements. We welcome and encourage applications from individuals with disabilities. Reasonable accommodations are available throughout the selection process—please inform our Talent Acquisition team if you require accommodations during the interview process.
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