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Date Posted5/15/2024
Position Title

Customer Relations Assistant


Thompson Concrete

Location of Available Position  Carroll, Ohio
Start Date05/24/24
Position Description

The Customer Relations Assistant will coordinate accurate time reporting, assist with invoicing and, along with performing a variety of clerical and administrative tasks.

Skills/Experience Needed:
  • Follows Mission, Vision, Values
  • Analyzes weekly timesheets for accuracy
  • Communicates with various field employees to correct timesheet discrepancies
  • Reconciles timesheets and inputs data into payroll system
  • Organizes storage of weekly timesheets
  • Schedules and tracks 30-,60, and 90-day reviews for new hires and temporary employees
  • Coordinates reporting of temporary employee time to various temporary agencies and accounting personnel teammates
  • Reconciles temporary agency invoices with correct timesheets to insure accuracy
  • Updates paid time off (PTO) calendar
  • Drafts correspondence for standard past-due customer accounts and collections, identifies delinquent accounts by reviewing files, and contacts delinquent accountholders to request payment
  • Manages I29’s and change orders, vendor waivers, time and material invoices
  • Requests NOC’s and NOF’s
  • Organizes meetings, including scheduling, sending reminders, and organizes catering when necessary
  • Provides high-level administrative support to VP of Construction
  • Performs office tasks including maintaining records, ordering supplies, and performing basic data entry tasks
  • Performs other related duties as assigned

Required Skills/Abilities:

  • Strong knowledge of Microsoft Office Suite
  • Strong organizational skills
  • Detail-Oriented
  • Strong communication and presentation skills
  • Strong discretion and confidentiality qualities
  • Knowledge of AIA contract billing processes, vendor waivers, insurance processes, prevailing wage, and contract verbiage
  • Proficiency in Spanish a plus
Apply To:Apply to the website below.
Starting Salary/Pay:$22 - $27